The Flower Shop Portal (hereinafter: „Service Provider” or „Website”) is committed to protecting users' personal data and considers it of paramount importance to respect users' right to informational self-determination. The following guidelines aim to make transparent what personal data we collect, how we use it, and what rights users have regarding the processing of their data.
Data controller's details
Name: József Kolma
Registered office: 8653, Ádánd, Árpád u. 91.
E-mail: hello@viragboltportal.hu
We operate the Website's services in Hungary and act in accordance with the provisions of the European Union's General Data Protection Regulation (GDPR).
Scope of processed data
User registration / account creation
If the user voluntarily registers on the Website (e.g., for newsletters, notifications, submitting reviews, or for security purposes), we may request the following data:
- name
- e-mail address
- optionally phone number
- password (stored in encrypted form)
Technical/usage data
We process the following data when you use the Website:
- IP address
- browser type and version
- operating system
- type of device used
- exact time of Website usage and visited subpages
Location data
If the Website offers a feature that requires the use of geographic location data (e.g., „search for nearby flower shops”) and the user grants permission for this, we use such data exclusively to provide the requested feature and do not store it longer than necessary.
Purpose and legal basis of data processing
Provision of services
Providing the features requested by the user, such as the ability to search for flower shops, submit reviews, and upload images.
Legal basis: Article 6(1)(b) of the GDPR – for the performance of the service requested by the user.
User account management
Registration, login, password management, user identification.
Legal basis: Article 6(1)(b) of the GDPR.
Contact and customer service activities
Answering questions, handling complaints, sending informational notices.
Legal basis: Article 6(1)(b) or (c) of the GDPR (compliance with a legal obligation).
Marketing activities
Sending newsletters, promotional offers – in cases where the user has explicitly consented.
Legal basis: Article 6(1)(a) of the GDPR – based on consent.
Statistical and development purposes
Analyzing the Website's traffic and functionality, developing new features.
Legal basis: Article 6(1)(f) of the GDPR – legitimate interest: improving the operation of the service.
Data storage and data security
We store personal data on secure servers that are accessible only to a limited number of employees with appropriate authorization. We apply appropriate technical and organizational measures to protect data against unauthorized access, modification, or disclosure.
We retain user data only for as long as necessary to fulfill the purposes set out in this Privacy Policy, or as long as required by law or accounting regulations to retain the data.
Data transfer and data processors
We transfer personal data to third parties only when required by law or when the transfer of data is essential for providing the Website's services (e.g., to hosting or newsletter-sending service providers).
We enter into contracts with all data processors that guarantee that the data is processed exclusively for the purpose and in the manner specified in the contract, and that they comply with the provisions of the GDPR.
Cookie management
The Website uses cookies to improve the user experience, for example, to remember user preferences, analyze visitor behavior, and support the operation of certain features (e.g., login, navigation settings).
Users arriving at the Website are informed about the use of cookies and have the option to accept or reject cookies (except for cookies that are essential for the operation of the Website's basic functions).
Users' rights
The user is entitled to the following:
- Right of access: You may be informed about whether processing of your personal data is in progress, and if so, what data we process, for what purpose, and for how long.
- Right to rectification: You may request the correction or completion of incomplete or inaccurate data.
- Right to erasure („right to be forgotten”): Under certain conditions, you may request the deletion of your personal data if it is no longer necessary for the purpose of processing or if the legal basis for processing has ceased.
- Right to restriction of processing: You may request the restriction of processing of your personal data if you contest its accuracy, or if the processing is unlawful, but you do not want the data to be deleted.
- Right to data portability: You have the right to receive the data you have provided in a structured, commonly used, machine-readable format, and you may request the transmission of this data to another controller.
- Right to object: You have the right to object to the processing of your personal data if the processing is based on legitimate interests.
You may send your requests and questions to any of the contact details listed in point 1.
Legal remedies
If you believe that your rights regarding your personal data have been violated, you are entitled to lodge a complaint with the National Authority for Data Protection and Freedom of Information (NAIH).
Contact details:
Address: 1055 Budapest, Falk Miksa u. 9-11.
Website: https://naih.hu
Other provisions
The Flower Shop Portal reserves the right to unilaterally modify the Privacy Policy at any time if changes occur in the service, legislation, or corporate practice. Users will be notified of the modification through the Website.
The current version of the Privacy Policy is always available on the Website.
Date: 2025.11.20.
If you have any questions or comments regarding the Privacy Policy, please do not hesitate to contact us. The Flower Shop Portal does everything in its power to handle users' personal data with the utmost security and in compliance with applicable legislation.